Tutor practices in new HOU programmes. Stories from the trenches: the case of LRM (Language Education for Refugees and Migrants)


Published: Dec 21, 2017
Keywords:
Best practices distance learning online tutors tutor’s role Tutor Student Sessions (TSSs)
Αικατερίνη Ιωάννης Μακρή
Μαρία Παπαδοπούλου
Ρούλα Τσοκαλίδου
Ελένη Σκούρτου
Ευγενία Αρβανίτη
Αναστασία Γκαϊνταρτζή
Βασιλική Κάντζου
Πολυξένη Μανώλη
Εύη Μάρκου
Άννα Μουτή
Νεκταρία Παλαιολόγου
Ρούλα Κίτσιου
Abstract

This paper reports on the good practices followed by the tutors of HOU new Master's Programme, entitled “Language Education for Refugees and Migrants” (LRM). After presenting the profile and rationale of LRM, we focus on the online Tutor-Students Sessions (TSSs) and present the tutors' practices before, during and after the programmed TSSs, as well as their practices to support the development of the students' academic literacy. The data is drawn from 10 interviews, ie 8 with LRM tutors, 1 with one module coordinator and 1 with one member of the Digital Course Development Team (DCDT). The findings provide a comprehensive view on the varied practices, techniques and tools used by tutors in dealing with the TSSs as well as in helping students develop academic skills. New insights can thus be gained into the different ways tutors can respond to their students' needs concerning TSSs and the enhancement of the their academic literacy.

Article Details
  • Section
  • Articles
Author Biographies
Αικατερίνη Ιωάννης Μακρή, Ελληνικό Ανοικτό Πανεπιστήμιο
Μεταδιδάκτορας Ερευνήτρια, μέλος ΣΕΠ ΕΑΠ (2017 εαρινό)
Μαρία Παπαδοπούλου, Ελληνικό Ανοικτό Πανεπιστήμιο
Πανεπιστήμιο Θεσσαλίας, Καθηγήτρια
Ρούλα Τσοκαλίδου, Ελληνικό Ανοικτό Πανεπιστήμιο
ΑΠΘ, Αναπ. Καθηγήτρια
Ελένη Σκούρτου, Ελληνικό Ανοικτό Πανεπιστήμιο
Πανεπιστήμιο Αιγαίου, καθηγήτρια
Ευγενία Αρβανίτη, Ελληνικό Ανοικτό Πανεπιστήμιο
Πανεπιστήμιο Πατρών, Επίκ. Καθηγήτρια
Αναστασία Γκαϊνταρτζή, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, μέλος ΣΕΠ
Βασιλική Κάντζου, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, μέλος ΣΕΠ
Πολυξένη Μανώλη, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, μέλος ΣΕΠ
Εύη Μάρκου, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, μέλος ΣΕΠ
Άννα Μουτή, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, μέλος ΣΕΠ
Νεκταρία Παλαιολόγου, Ελληνικό Ανοικτό Πανεπιστήμιο
Αναπ. Καθηγήτρια, Πανεπιστήμιο Δυτικής Μακεδονίας
Ρούλα Κίτσιου, Ελληνικό Ανοικτό Πανεπιστήμιο
Ελληνικό Ανοικτό Πανεπιστήμιο, Συντονίστρια Ενότητας
References
Antonelou, G., Verykios, V., Kalantzi, R., Panagiotakopoulos, Ch. & Stavropoulos, I. (2015). Supporting Face-to-Face Live Sessions in Hellenic Open University based on Blended Learning Approaches and ICT tools. Proceedings of 8th International Conference in Open & Distance Learning, November 2015, Athens, Greece, pp. 72-80
Bonk, C.J. & Khoo, E. (2014). Adding some TEC-variety: 100+ activities for motivating and retaining learners online. Bloomington, Indiana, USA: Open World Books. Online at: http://hdl.handle.net/10289/8787 (last accessed: 1/7/2017)
Bonk & Zhang (2008). Empowering Online Learning: 100+ Activities for Reading, Reflecting, Displaying, and Doing. San Francisco, CA: Jossey-Bass
Conrad, R. & Donaldson, J.A. (2011). Engaging the Online Learner: Activities and Resources for Creative Instruction, Updated Edition. San Francisco, CA: Jossey-Bass. ISBN: 978-1-1180-1819-4
Garrison, D. R., Anderson, T., & Archer, W. (2001). Critical thinking, cognitive presence, and computer conferencing in distance education. American Journal of Distance Education, 15(1), 7−23
Garrison, D. R., & Vaughan, N. (2008). Blended learning in higher education. San Francisco: Jossey-Bass
Kalantzi R., Sideris D., Spyropoulou N. & Androulakis G. (2016). Changing the Gear: Adopting Inter-institutional Collaborative Course Development as the Policy for Distance Higher Education in Greece. In George Ubachs & Lizzie Konings (Eds). Proceedings of The Online, Open and Flexible Higher Education Conference, October 2016, Rome, ISBN 978-90-79730-25-4 (pp. 61-68). Online at:
Panagiotakopoulos, Ch., Tsiatsos, T., Lionarakis, A. & Tzanakos, N. (2013). Teleconference in support of distance learning: Views of educators. Open Education - The Journal for Open and Distance Education and Educational Technology, 9, 1, 2013 Section one. ISSN: 1791-9312
Papadimitriou, S. & Lionarakis, A. (2010). Ο Ρόλος του Καθηγητή - Συμβούλου και η ανάπτυξη μηχανισμού υποστήριξής του στην εξ Αποστάσεως Εκπαίδευση. Open Education - The Journal for Open and Distance Education and Educational Technology 6, 1 & 2, 2010 Section one. ISSN: 1791-9312
Piller, I. (2016). Linguistic diversity and social justice. An introduction to applied sociolinguistics. Oxford, UK: Oxford University Press.
Poll, K., Widen, J. & Weller, S. (2014). Six Instructional Best Practices for Online Engagement and Retention. Journal of Online Doctoral Education, 1, 1, ISSN: 2330-4391
Salmon, G. (2013). E-tivities: The key to active online learning (2nd ed.). London and New York: Routledge
Salmon, G. (2011). E-moderating: The key to teaching and learning online (3rd ed.). New York: Routledge
Salmon, G., (2014). Learning innovation: A framework for transformation. European Journal of Open, Distance and e-Learning, 17 (2), 219-235. Online at:
Spyropoulou, N., Kalantzi, R. Sideris, D. & Androulakis, G. (2017). Newcomer Students’ Perspectives on Online Tutor-Student Sessions in Distance Higher Education. In Pixel (Ed.) Proceedings of The Future of Education International Conference, 7th Edition, Florence, Italy, 8-9 June 2017, ISBN: 978-88-6292-868-7, ISSN: 2384-9509 (pp 163-168). Online at: https://conference.eadtu.eu/images/Proceedings/Conference_proceedings_2016_defcompressed2.pdf (last accessed: 16/8/2017)
Hirvela, A. (2016). Academic reading into writing. In K. Hyland, & P. Shaw, (Eds.), The Routledge handbook of English for academic purposes (pp. 127-138). New York: Routledge.
Jordan, R. R. (1997). English for academic purposes: A guide and resource book for teachers. Cambridge: Cambridge University Press.
Richards, J. C., & Schmidt, R. W. (2010). Longman dictionary of language teaching and applied linguistics (4th ed.). London: Longman (Pearson Education).
Hyland, K. & Shaw, P. (2016). Introduction. In K. Hyland, & P. Shaw, (Eds.), The Routledge handbook of English for academic purposes (pp. 1-13). New York: Routledge.
Kitis, E., Hatzitheodorou, A. M., Kontouli, C., & Mattheoudakis, M. (2016). Greece. In Ο. Kruse, M. Chitez, B. Rodriguez, & M. Castelló, (Eds.), Exploring European Writing Cultures. Country Reports on Genres, Writing Practices and Languages Used in European Higher Education (pp. 101-131). ZHAW School of Applied Linguistics, Working Papers in Applied Linguistics 10. DOI: https://doi.org/10.21256/zhaw-1056