Improving management of volleyball academies through an investigation in parents’ views about services offered


Published: Dec 2, 2024
Keywords:
Service Quality Girls' Volleyball Academies Parents' Perceptions
Nikolaos Papadopoulos
Ioannis Nanos
Abstract

The investigation and evaluation of the services provided in the field of girls' volleyball academies management in Epirus Region, Greece, reveal an important aspect of the sports community. Through data collection and analysis (sample, n = 195 parents), the positive elements and challenges faced by both the female athletes in this sport and how parents perceive the services provided, whether they are related to the coaches or the area and the condition of the facilities, are highlighted. Emphasis is placed on the quality of the services provided, while considering how they affect the development and training of young female athletes. Based on the results of this research, the potential for improving training and education programs as well as management of volleyball academies is highlighted, in order to reinforce the dynamics of the region's sports community.

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