DELIOU, C.; MALAGKONIARI, M.; KATSIGIANNI, P. Measurement of employee satisfaction based on the European foundation for Quality Management (EFQM) model & the philosophy of Internal Service Quality. International Conference on Business and Economics - Hellenic Open University, [S. l.], v. 3, n. 1, 2024. Disponível em: https://eproceedings.epublishing.ekt.gr/index.php/ICBE-HOU/article/view/7131. Acesso em: 16 oct. 2024.