DELIOU, C.; MALAGKONIARI, M. The use of Cause and Effect Diagram (Fishbone) and its impact on Personal Quality Management: Case Study in a classroom during the pandemic of COVID – 19 . International Conference on Business and Economics - Hellenic Open University, [S. l.], v. 1, n. 1, 2023. DOI: 10.12681/icbe-hou.5298. Disponível em: https://eproceedings.epublishing.ekt.gr/index.php/ICBE-HOU/article/view/5298. Acesso em: 22 jul. 2024.